JGP News
A snapshot of some of our most recent work and an insight into some of our ideas on the hot topics and issues that affect the public and not for profit sectors, and how we are responding to them.
Charities ‘need to be transparent’
It is important for charities to be transparent, it has been claimed.
Speaking at the annual Charity Finance Directors’ Group conference, Michael Hammer, executive director of the One World Trust, reported that those working for third sector groups should have a board member whose responsibility is to ensure transparency when dealing with various groups including the government, beneficiaries, donors and their employees.
He added that such an official should also have a role in setting up a complaints procedure, ThirdSector.co.uk reports.
Mr Hammer said: "Charities need to have consistent complaints procedures whose workings are known to everyone, not just to people inside the organisation.
"There should be an understanding of the process, what happens if your complaint is upheld and what right of appeal there is."
Due to such a procedure, it may be possible the skills framework of those working for charities may be increased.
Stuart Etherington, chief executive of the National Council of Voluntary Organisations, added that it is important for charities to educate stakeholders and donors on the need for good administrative practices to help improve their capacity to donate money to good causes in the long term.
Earlier this month, Charity Trustee Networks reported that finance directors should volunteer to sit on audit and risk committee charity boards in order to develop the skills they will need to become a chief executive.
More skills framework information.
