JGP News
A snapshot of some of our most recent work and an insight into some of our ideas on the hot topics and issues that affect the public and not for profit sectors, and how we are responding to them.
Categories
Archives
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- October 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- October 2006
- September 2006
- June 2006
RSS Feed
New council customer service scheme launched
A review has been launched aimed at helping improving customer services provided by those working for councils, it has been revealed.
Rolled out by the government, the new team will look to boost the delivery of council services and give advice on the rights of consumers during occasions when they are given a service which is below standard.
Communities secretary Hazel Blears said: "There have been tangible improvements in the standard of council services over the past ten years.
"Yet consumer expectations also continue to rise."
She went on to report that when a council’’s service is below a standard it is important people can expect their problems to be dealt with quickly and fairly.
The news could be of interest to those charities looking to maintain sustainable efficiencies.
Earlier this year, it was revealed that a number of councils and local network partners signed a Multi-Area Agreement to help drive economic prosperity.
More about sustainable efficiencies.
